Help and contact

Support

Support is provided by CLOUDCAVE LTD. This page does not use a contact form, cookies or analytics.

Contact us

Email hello@masjidnearme.app. Include the app version, device/OS version, the screen involved and a short description of what happened. A screenshot is optional; check it carefully before sending.

Do not send prayer habits, precise location, identity documents, payment-card details or anything else that is not needed to resolve the issue.

Prayer-time or mosque-data issue

Use the dedicated data correction/removal page. If a published time may be unsafe to rely on, identify the mosque and date, link to the mosque's official source if available, and label the subject Urgent timetable correction. Always confirm important prayer times directly with the mosque.

Privacy for support correspondence

When you email us, we receive the sender address, message and anything voluntarily attached. We use it to answer the request, diagnose the reported issue, prevent abuse and keep a minimal case record. Our basis is taking steps at your request and our legitimate interest in operating a reliable service.

Closed support correspondence is normally deleted within 12 months. We may keep a minimal record longer for legal claims, security or a completed public-data correction, with periodic review. Ask for earlier deletion at the same address, subject to legal and security needs. See the privacy policy for rights and complaints.

Operator

CLOUDCAVE LTD (company 16477937)
6 Elsa Cottages, Halley Street
London E14 7SJ, England